Groupon doesn't have a to call first sign you should RUN. All communications is through a chat line. I was told 'we're sorry" and "your concern has been expedited; you'll hear from someone in hours". Oh, and get this, I'm told their fraud dept that handles these cases is overseas.
Enter your email to reset your password Or sign up using: But does is really make good business sense? Yes it can if you design the promotion just right for your company. Getty Groupon, the group buying site offering daily deals, has proven to be wildly popular with consumers.
Great discounts are given for restaurants, retail stores, spas, theaters and much more. People love discounts, especially during hard times when money is tight. Investors also are enamored with Groupon. Now all eyes are on the Chicago-based firm to file for an initial public offering before the year ends.
A Groupon IPO will likely generate a fortune for early investors, according to market analysts. Launched inGroupon is a fast growing company, having transformed the world of online shopping.
It has boosted the number of markets where it operates to and has 70 million subscribers. It has a staff of 1, working at locations in cities throughout the U. It appears to be merchants. Jones Graduate School of Business surveyed small to midsize businesses in 19 cities spanning 13 product categories.
Findings revealed 66 percent of the merchants said the Groupon promotions were profitable while 32 percent said they were not. Restaurants fared the worst among service businesses with Groupon deals, while spas and salons were the most successful.
The real deal is that any business looking to use Groupon, or one of its competitors like LivingSocial, must have a much broader perspective. Such a promotion has to be part of your overall marketing plan along with how you are using Facebook, Twitter, Google Adwords, and so on.
The problem is that businesses often go into a promotion without a good understanding of what they want to accomplish. The way it works is that Groupon offers different deals each day for a local good, service or event in a city where it operates.
Discounts range from 50 percent to 90 percent off. The promotion is only valid if a certain number of consumers purchase the deal within 24 hours.
Groupon keeps 50 percent of the revenues from each coupon deal. Take for instance a massage therapist who complained that everyone who came in for his promotion got a massage and then walked out.
He lost money on the promotion itself and there was no way to recoup that lost.
Dholakia suggests that instead of promoting a particular service such as a massage or a facial, the owner should have promoted a particular dollar amount.
This increases the chance that the consumer will come in and buy more than just one item.
Now a newbie might come in to get a massage but then decide to get a facial as well. You have to prepare your staff to engage customers. You have to be careful how you structure the promotion," says Dholakia. Groupon has its pros and cons, so, you need to decide if this is something worth your business getting into.
Here are five reasons in favor of and five reasons against group buying promotions. It attracts a lot of consumers. You can reach new customers by appealing to those who are looking for inexpensive deals and a chance to save money.Groupon is a global e-commerce marketplace connecting millions of subscribers with local merchants by offering activities, travel, goods, and services in more than 28 countries.
Here you will find hte business model canvas detailed and explained. Groupon is a global e-commerce marketplace connecting millions of subscribers with local merchants by offering activities, travel, goods, and services in more than 28 countries. Here you will find hte business model canvas detailed and explained.
Groupon Lets Users Earn Airline Miles and Hotel Points on Each Purchase New loyalty program includes American Airlines AAdvantage®, Alaska Airlines Mileage Plan™, Choice Privileges®, IHG® Rewards Club, JetBlue’s TrueBlue Program and La Quinta Returns™ Groupon announced the launch of a new loyalty program aimed at incentivizing.
After we published this story, two sources close to Groupon and The Point's founding told us that group-buying was mentioned in Andrew Mason's original business plan for the company. We had not. Feb 23, · New CEO and Founder Eric Lefkofsky has a checkered past in misleading investors but even he acknowledges the company's original business model is invalid.
Now Groupon is groping for a new path. Groupon Merchant for small business owners can lead to many new customers. But, here's some advice on what to watch out for and how to set it up.